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Service 04 · Agentic Systems
Agents you can put into operation
An agent that may call tools is no longer a chat but an acting system. The same questions therefore apply as for any automation: who may do what, what happens on errors, and how do you tell that it has gone off the rails.
Where it usually gets stuck
- The agent may do too much.Tools without a permission split are an open till. Roles and permissions belong before the first line of code.
- It doesn’t stop on its own.Without termination criteria, a chain runs until the money or the patience runs out.
- Nobody knows what it did.Without state and a log, misbehaviour can be neither traced nor reproduced.
How I work
- Slice the tasks.What can be solved deterministically, and what truly needs a model. The most expensive mistake is using a model for something a query can do.
- Connect tools cleanly.Via MCP, with clear contracts: what goes in, what comes out, what an error means.
- Set boundaries.Permissions, cost and step limits, time limits, and a human at the expensive points.
- Evaluate instead of hoping.A fixed test track that every change runs against before it goes into operation.
How you measure it
The share of tasks that run through cleanly without human intervention; cost per completed task; and whether a failed attempt can be traced.
Frequently asked questions
Does this need a specific model?
No, but it needs an interchangeable connection. Models change faster than an application ages.
How do you prevent endless loops?
With termination criteria that the model doesn’t decide itself: step count, cost, time and a state that is readable from outside.
What is MCP?
Model Context Protocol — an open convention for how a model reaches tools and data sources. It makes integrations reusable instead of having to rewrite them for every application.
Getting started
- One plant, two weeks, one number you can rely on.Connect what’s there. Two weeks of measuring instead of guessing. Afterwards, whether the expansion pays off is stated in euros — not in a presentation.